Pro Roofing Services of Florida – Bradenton FL

How Gerald Got Fed Up with Bad Contractors

Gerald Teallow moved his family to Manatee County back in 2006, and boy, did he get an education in how NOT to run a service business. After 43 years living in Florida, he thought he knew what to expect from contractors. He was wrong.

One company after another kept him waiting around all day, only to not show up. Others gave him the runaround about pricing or took forever to return calls. Gerald’s time and money were getting wasted by people who just didn’t seem to care.

That’s when Gerald decided he’d had enough of contractors who “monkey around” with customers. He started Pro Roofing Services with a simple idea – treat people right, show up when you say you will, and be straight about costs.

His son Eric joined him as Vice President, bringing fresh energy to the family operation. Glaucia Vieira keeps the office running smooth, making sure customers don’t get lost in the shuffle. Together, they’ve built something Gerald wishes he could’ve found when he first moved here.

After 35 years fixing roofs across Florida, Gerald’s earned the right to call himself “The Pro You Know.” His motto says it all – when your roof needs work, don’t monkey around with anyone else.

Covering Manatee and Sarasota Counties

They work out of two spots – main office on 57th Street East in Bradenton, plus a Sarasota location on Tower Lane. Having crews in both places means they can get to customers faster, especially when storms hit and everyone needs help at once.

Gerald knows these counties like his own backyard. He’s watched neighborhoods grow, seen which areas flood during heavy rains, and learned which roof types work best in different parts of town. That local knowledge you just can’t get from some out-of-state company rolling through after hurricanes.

Living and working in the same communities for decades changes how you do business. When Gerald drives past a roof they installed ten years ago, he wants to feel proud of what he sees.

Getting Commercial Roofs Right

Business owners call them because roof problems stop everything cold. Water dripping on computers, employees standing around with buckets, customers avoiding your store – it’s a nightmare that costs way more than just fixing the roof.

Lyss handles most of their commercial accounts and community associations. She’s got the patience to deal with property managers, HOA boards, and all the paperwork that comes with bigger jobs. When Lyss says she’ll handle something, it gets handled.

They work with TPO systems that reflect Florida’s brutal sun, EPDM rubber that lasts forever, and whatever other flat roof materials make sense for your building. The key is matching the right system to your specific situation and budget.

Gerald’s crew knows how to work around business hours. Need them to start at 5 AM so you’re not disrupting customers? They’ll be there. Want everything cleaned up before employees arrive Monday morning? Consider it done.

Houses and Regular Folks

Julio runs most of their residential crews, and customers love the guy. He’s always laughing and joking around, but when it comes to installing your roof, he doesn’t mess around. Been doing this long enough to spot problems other roofers miss.

They handle everything from simple shingle repairs to complete tile roof replacements. Metal roofing’s gotten popular lately because it handles storms better and cuts down on cooling costs. Gerald can walk you through the pros and cons of different materials.

Uncle Wayne manages materials and equipment. Sounds like a small job, but Wayne’s a perfectionist about keeping job sites clean and organized. No nails left in your driveway, no trash blowing around your yard. Wayne takes that stuff personally.

When you work with them, you’re getting Gerald’s crew – not some subcontractors he hired last week. Same people, same standards, every job.

Florida Weather Reality Check

Thirty-five years of Florida roofing teaches you things. Like how afternoon thunderstorms can dump three inches of rain in twenty minutes. Or how hurricane season makes everyone nervous from June through November.

One time Eric got a call about a badly leaking roof with a storm coming in two days. Most companies would’ve told the customer to put out buckets and wait. Eric’s crew got out there immediately, fixed the problem before the rain hit, and saved the customer thousands in water damage.

That’s the difference between companies that understand Florida weather and ones that don’t. When your roof’s already leaking and more rain’s coming, you need someone who moves fast.

They keep emergency repair supplies stocked because problems don’t wait for convenient times. Middle of the night leak? Weekend wind damage? They’ll get you protected first, then figure out permanent solutions.

Licenses and Credentials That Matter

Florida certified CCC056924 through both Manatee and Sarasota counties. Better Business Bureau approved them in July 2024 after checking out their business practices.

GAF made them a Master Elite Contractor, which sounds fancy but actually means something. Only certain contractors get that status, and it lets them offer better warranties on your roof. GAF doesn’t hand out certifications to just anyone.

HomeAdvisor screened them too, plus they’re top-rated on Facebook, Google, and other review sites. When multiple organizations verify your work, it’s usually a good sign.

Gerald’s proud of the certifications, but he’s more proud of the fact that customers keep recommending them to neighbors. That’s harder to earn than any piece of paper.

Why They’re Different

Most roofing companies either try to be the cheapest or the fanciest. Gerald figured out there’s a sweet spot in between – give people quality work at fair prices without the runaround.

Their “Don’t Monkey Around” motto isn’t marketing fluff. It’s how they actually run the business. Straight answers about pricing. Show up when scheduled. Clean up the mess. Stand behind the work.

Eric brought some modern touches like video calls for estimates and electronic signatures. Makes things easier for customers without losing that personal service Gerald built the company on.

They support local schools like Freedom Elementary and Saint Stephens Episcopal. Small community involvement that adds up over time.

What Customers Actually Say

Eric earned a customer for life when he tackled an emergency roof repair right before a storm: “Contacted Eric because there was an expected storm a few days away! They got in, and got the job done, before the torrential rains came! Saved me a lot of money on inside repair work that would have been necessary.”

Customers appreciate Eric’s communication style: “Eric followed up with me 48 hours after I requested a quote. He was always professional and kept in continuous contact throughout the job. This company listens to the customer’s concerns and keeps the job site clean and tidy.”

Quality shows in the finished work: “They replaced our 15 year old composition shingles with a beautiful metal roof. They arrived on the day promised, finished in a few days, the job site looked like they were never there and the roof and trim work repairs look perfect!”

Trust matters when choosing contractors: “We met with several roofing companies for quotes. Some were lower in cost but the trustworthy factor wasn’t great. Meeting with Eric, he was honest and answered all of our questions… we absolutely chose the right company.”

Professional recognition backs up customer feedback: “Eric and his team provide exemplary service for their clients. They provide very thorough and professional work. I highly recommend them.”